The Hearing Aid Center

530-878-5158 11899 Edgewood Rd, St. B
Auburn, CA 95603

Testimonials

See what our patients are saying about The Hearing Aid Center! See our reviews on Yelp and Google.


This is an exceptional center and staff with the unusual gift of loaning out hearing aids so I could experience four and then select the one that felt like "home" to me. David Gibson is excellent with his detailed explanation of every part of the process, his technical knowledge regarding linking the computer and iPhone to my hearing aids, and his warm personality. His professional willingness to quickly resolve an issue he did not know the answer to by calling the manufacturer while I was sitting there was refreshing. Cathy, the Office Assistant, was warm and personable from the first call I made to my last visit, always smoothing the way and visiting about whatever came up while I waited. I highly recommend David, Cathy, and the Auburn Hearing Center. - Nancy W. of Auburn, CA 03/17/2019


This is an exceptional center and staff with the unusual gift of loaning out hearing aids so I could experience four and then select the one that felt like "home" to me. David Gibson is excellent with his detailed explanation of every part of the process, his technical knowledge regarding linking the computer and iPhone to my hearing aids, and his warm personality. His professional willingness to quickly resolve an issue he did not know the answer to by calling the manufacturer while I was sitting there was refreshing. Cathy, the Office Assistant, was warm and personable from the first call I made to my last visit, always smoothing the way and visiting about whatever came up while I waited. I highly recommend David, Cathy, and the Auburn Hearing Center. - Nancy W. of Auburn, CA 03/17/2019


My mother is 98 and has dementia and I took her to The Hearing Aid Center to have her fitted for Lyric hearing aids. David and his staff (Kathy) were very friendly and knowledgeable. He treated my mother with kid gloves and was very patient with her. He treated her like she was his own mom. We had to move my mother to the Bay Area unexpectedly and David gave us a full refund on our Lyric subscription which enabled us to immediately sign her up at a center in the Bay Area. Thanks David, you are the best. A true professional! I would definitely recommend the Hearing Aid Center in Auburn for any of your hearing problems. - Robert M. 10/03/2018


David did a very complete evaluation of my hearing at my first appointment. My previous test was done at Kaiser, but I forgot to bring it with me so he re did it. It seems he did the exact same thing as the Audiologist at Kaiser but spent a lot more time explaining the results. He recommended I try some hearing aids for a week at no charge to see if I liked them. I tried another set for the second week and decided to purchase those and they have worked out great. TV is at half the volume and I can understand my daughter who mumbles a lot better. I highly recommend this office. - Robert J. of Auburn, CA 05/16/2018


Approximately 2 years ago, I was referred to David Gibson at the Auburn Hearing Aid Center by a good friend. David did a thorough examination of my ears and my hearing level. His test results were identical to the previous tests that were done by a Ear, Nose and Throat Specialist at Sutter Medical. Based on my results, he recommended a certain manufacturer and model for my needs. I would say that he is very knowledgeable of his products. I have been wearing the prescribed hearing aids for the last 2 years with good results. The follow up service has been excellent. I have recommended David and the The Hearing Aid Center to a number of family and friends including my wife. I believe David is dedicated to providing an outstanding level of care and service to his clients. - Ron S.


I have worn hearing aids for 26 years, which of course experienced both good and bad. At the time of I met the staff of The Hearing Aid center I was experiencing the worst situation that had ever happened from a company that I had purchased aids from. My aids were covered by a warranty policy however without notification this company closed its local office and transferred patient files elsewhere. When I contacted this company they refused to transfer my files anywhere. My aids were in need of repair and with no assistance from this company my only option was to contact the manufacturer directly. In disbelief the manufacturer contacted this company and were shocked how I as well as they were treated. The manufacturer referred me to The Hearing Aid Center. I was met by a most pleasant and accommodating staff. Thou they hadn't made the original sale Dave jumped into action, took over the situation and shortly I was able to hear again. The entire staff are always pleasant and patient, they have a complete understanding of the challenges of the hard if hearing. - Judy R.


I recently acquired a pair of Seimens Aquaris 7 hearing aids from David Gibson, the owner of The Hearing Aid Center in Auburn, CA. I've been wearing hearing aids for over 30 years and have had many experiences with providers. David was excellent in measuring my hearing and in fitting/tuning the devices. I made 3 trips of 200 miles to get my devices and David's expertise. I recommend him 100%. - Jerry H.


I went in with questions about my hearing aids as my hearing may have gotten worse!! David took me in right away and looked into what my settings were and found that I simply needed to have them cleaned (properly). I left there with No Fee and No Up-selling of anything!! I would Definitely Recommend this Business in the future and will be returning to them with Any Questions. - Dan R.


 

My mother received hearing aids from The Hearing Aid Center. She was so happy with the way they fit her and the way they improved her quality of life. She is no longer with us, but we will always be grateful for the way David worked with her to make sure she was happy with them. I would highly recommend this company for their professionalism, customer service, and great staff. Thank you David! - Donna G.